2020 has been a challenging and trying year for all of us. The Tomales Bay Resort & Marina is excited to reopen and begin welcoming guests again as of Monday, June 29, 2020! As we adjust and adapt to the new normal, we would like to keep our guests, both return and new, up to speed on our efforts to ensure that health and safety meet our renowned service standards.
Below are some of the many steps we are taking to ensure the health and safety of our guests and staff. Please take a moment to look through and become familiar with the steps we are taking and what to expect during your stay at the Tomales Bay Resort & Marina. For a more detailed look our policy and training documents, please feel free to click the links at the bottom of the page to view PDF versions.
Face Masks Required
The State of California has issued a mandate that all persons wear masks while in public spaces, including outdoors. Due to the nature of a hotel, face masks are required for all persons while on resort grounds unless in your hotel room. As this is a state wide mandate, please be sure to prepare and pack accordingly so that you can enjoy all that West Marin and the Point Reyes National Seashore has to offer. Click here for more information regarding the state health order.
As we are all aware, 6-feet of social distancing has become the norm when interacting with anyone outside of your household. TBR is no exception so please respect the space of your fellow travelers and staff whenever possible.
Guest Room Cleaning
Each room will have a minimum of 24 hours between occupying guests. All surfaces will be disinfected using industry standard procedures as well as disinfectants on the EPA List N which certifies products for use against SARS-CoV-2 (aka COVID-19 and/or coronavirus). Hotel staff will not be permitted to enter a room while occupied by a guest and in room amenities will be provided in packages directly to the guests at check in and by request for more. Entrance into the guest room will be limited to situations such as emergency maintenance tasks and will require approval by the general manager.
In order to limit possible spread, entrance to the registration office will be limited to staff as long as good weather allows. A queue has been setup at the office entrance with signage to ensure those waiting can maintain social distancing. The registration desk will be disinfected after each guest so please wait to be greeted before approaching.
Due to regulations for social distancing in regards to public pools, ours will remain closed for the time being. The good news is that Tomales Bay is a great swim spot with 2 beaches right on the resort grounds!
Detailed Copies of Training Documents (click links below)
TBR Hotel Plan - English
TBR Hotel Plan - Spanish
TBR Cleaning Training - English
TBR Cleaning Training - Spanish
TBR Emoloyee COVID-19 Training - English
TBR Employee COVID-19 Training - Spanish